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| A1. | Different devices can be used in FTV and IPH, respectively. (normally the same device is used) |
| replaying in speaker with FTV, using USB headset with IPH and other settings can be set in PC with multiple audio devices (USB audio and etc.) |
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| A1. | 1.run FTV from FTV icon on desktop. |
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product usage registration
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A1. | Player(FTVp) can be used for free without product usage registration. | |
| software of broadcast sending FTVs(IPH) can not be used without product usage registration.
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| [please register while the internet is connected.] |
| 1. | right-click on IPH/FTVs in task tray to open it and click on [register] |
| 2. | registration dialog will be displayed. |
| 3. | enter registration number and mail address, and click on register button. |
| [notice]if the registration is completed, [register]will not be displayed in right-click menu. |
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A2. | [mail address is necessary in registration] |
| 1. | Please send mail to p2rege@kin.co.jp. |
| 2. | The registration number will be sent in the reply mail. |
| * | If you need multiple registration number, please send mails from different mail account(mail address). |
| * | If you use the same mail account(mail address), the same number will be sent to you. |
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A3. | The header part of your using mail soft may be different from the format of normal mail soft. |
| In this case, administration server cannot obtain the right mail address for reply. |
| Please contact with pasotel2 for question. |
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A1. | 1. | double click on FTV icon on desktop. |
| 2. | select destination PC/PDA（connecting number）in destination list and click on connect button. |
| 3. | Do not enter the password. |
| [important] the reason why you cannot connect destination FTV. |
| 1.destination PC/PDA(connecting number) is power-off. |
| 2.there is no icon of IPH/FTVs in PC task tray of destination PC/PDA(connecting number). |
| 3.you cannot receive message if you do not disable the firewall or make additional settings in WindowsXP. |
| [Please refer to PC WindowsXP Fire wall additional settings] |
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A2. | 1. | you cannot connect destination PC/PDA(connecting number) when it is power-off. |
| 2. | you cannot connect destination PC/PDA(connecting number) when there is no icon of IPH/FTVs in PC task tray of it. |
| | click on IPH/FTVs from [start menu] and the icon of IPH/FTVs will appear in [task tray] |
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| | 1. | IPH/FTVs cannot be used in network with proxy server. |
| | 2. | IPH/FTVs may not be used in environment that router is set in internetabartment and etc. |
| | (Please contact with network official or networking equipment manufacturer.)
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A3. | Because connecting number is the using number when connecting via internet, it can be used even the connecting PC/PDA and the destination PC/PDA are not in a same network. If you cannot connect to it via internet using the connecting number, it is possible that the firewall and router settings are not set appropriately in destination. Please set the firewall and router to receive incoming call in TCP port number 17276 in destination.
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| If there are multiple receiving PCs/PDAs in destination network, connect them using connecting number and extension number. Please set the firewall and router to receive incoming call in TCP port number as17276+extension number in destination.
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| Extension number is used when connecting PC/PDA and receiving PC/PDA are in a same network. In this case, they cannot be connected using connecting number. they can be connected only using extension number.
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A1. | voice may not be heard if the power of computer is not enough or in power-saving mode. |
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A2. | 1. | If the voice breaks up when watching TV, Please click on transmission rate button and turn down the transmission rate. |
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| 2. | If the voice still breaks up even turn down the transmission rate, please reduce |
| * | the voice may break up when other software is running during a TV telephone call. |
| * | Please do not operate the PC if there is no necessary when watching TV. |
| [notice] | FTV is a TV watching service using internet. |
| | It is different from normal TV, sound may delay caused by crowed internet. |
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A3. | 1. | [initial setting value {Japanese version 1Mbps}]is set in transmission rate button. |
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| 2. | If you use a faster network than the default value of transmission rate, please set a large value close to your network transmission rate and the motion of image will be fast.
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| 3. | If the destination PC/PDA（connecting number）is in network with slow transmission rate, the motion of image will be slow. |
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| | [standard of transmission rate setting value] |
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| | (users using ADSL (15Mhz) 400Kbps〜2Mbps） |
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| | (users using ADSL (24Mhz) 400Kbps〜2Mbps） |
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| | (users using XDSL 400Kbps〜2Mbps） |
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| | (users using VDSL(2Mhz) 2Mbps） |
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| | (users using FTTH(100Mhz) :8Mbps) |
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| 4. | transmission may be too fast or too slow based network environment in different using locations excepting FTTH. |
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| | (Please contact with your contracted Internet Service Provider.) |
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| | [sound may break up if the transmission is set to large value in slow network environment.] |
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A4. | transmission rate can be set between 400Kbps and 8Mbps. |
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| because it has function of image size selection, you can set it according to network. |
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| selecting image size(large),(small) and receiving is available. |
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